Refund Policy

LAST REVISION : 05-08-2023

ZealLuxe Technologies Private Limited is committed to customer satisfaction, and we strive to ensure that you are pleased with the SERVICES provided through the Mobile App. In the event that you are dissatisfied with a purchased SERVICE, we offer a refund policy subject to the following terms:

Request for Refund

To initiate a refund, you must submit a written request within [number of days, e.g., 14 days] of the purchase date. You can send your refund request through CONTACT US under Settings page or by sending email to support@zealluxe.com.

Eligibility

Refunds are applicable only to the original purchaser of the SERVICE. The request must be accompanied by proof of purchase.

Grounds for Refund

Refunds may be granted under the following circumstances: The SERVICE does not meet the specifications or description as provided on the Mobile App. Technical issues prevent proper utilization of the SERVICE.

Exclusions

Refunds will not be provided for the following: Change of mind or dissatisfaction where the SERVICE meets specifications. Failure to read the terms of the SERVICE before purchase. Any issues or damages resulting from the user's misuse of the SERVICE.

Refund Process

Once your refund request is received and approved, ZealLuxe Technologies Private Limited will process the refund within [number of days, e.g., 7 days]. The refund will be issued using the same payment method used for the original purchase.

Contact Information

If you have any questions about this Privacy Policy, You can contact us:

• You may use CONTACT US PAGE to reach us.
• You may reach us via sending your email address to: support@zealluxe.com.
• You may find us in Plot-No 13, Thamarai Street, IOC Nagar, Vilangudi, Madurai-625018.